Your Resource and Information Guide for all things Tech

Tech Support Help Desk

We assist our parish community with common computer technologies, (i.e., Zoom, Realm, eGiving, and Member Directory).  We also assist with audio/visual needs, software training and troubleshooting, password resets, and more. If you are in need of tech help, contact us via email or submit a help ticket and a member of our team will assist you shortly.

Email: support@stphilipsjax.org

Reset Realm Password

Forgot your Realm password? No problem. Use this quick and easy form to reset it.

Reset password

All things ZOOM!

Need help using Zoom? View video tutorials on Joining Meetings, Meeting Controls, Breakout Rooms and more.

Learn More

Send us your Photos

Have photos you’d like us to share on our website and Facebook page? Send them to us.

Send your Photos

Record Video Messages

Recorded messages must be no longer than 2 minutes. Record video, audio or text messages.

Get Started

Send us Video Files

Uploaded videos must be less than 8GB, and be in an .mp4, .mov, or .avi format for posting. Send it now.

Upload Now

Share your tech Ideas

Have a new tech idea you’d like to share? We want to hear it! Fill out the form to share.

Share Idea

Request Equipment

Do you have an upcoming event at St. Philip’s and need audio, visual, or computer equipment?

Coming Soon

Report a Bug

Tell us about the problems or issues you are experiencing with our websites or applications.

Contact us

The Hidden Power of Realm

Communicating with groups can be a struggle, especially when you need to get information out quickly. However, Realm® lets you do that effortlessly while enabling group members to communicate with ease. Group members can be notified via email, in-app notifications, and even texts, allowing them to stay in contact with their groups.

Blog Posts & Articles

Communications and Technology Committee Report – July 2020

The situation surrounding COVID-19 continues to unfold in our city of Jacksonville. However, through technology, we have managed to stay focused on God, our church, and each other. The Communications and Technology Committee has worked to bring church services to your homes through our websites, and the pandemic has forced St. Philip’s members to also...
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10 Tips for Safe Browsing Online

During these unprecedented times, we are all forced to follow CDC guidelines. This means most of us have adopted social distancing and online worship as a part of our everyday lives. When doing so, now more than ever, it is important to implement safe online practices to prevent ourselves from those who prey on the...
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Tech Support